Macbella is one of those brands that has a very simple but yet powerful story. It is entwined with its continent of origin in the same way that Tom Ford is intrinsically American, Yohji Yamamoto is Japanese, and Alex Perry is Australian. When you buy from Macbella, you buy Europe and when Macbella sells it sells only Europe.
The characteristics of the products are very European, and wearing it is like being in Europe. It is stylish, quality, different, friendly, expressive, vibrant, and stirring. Macbella represents a wonderful opportunity for any size, shape, age, or gender to have and be stylish, wear, or have something that carries many new and emotive cultural associations.
We say No more to fashion what ending up in landfills, no more production methods with questionable roots. We’re trying to focus on honesty and quality. We’re searched all the Europe for expertly crafted pieces with transparent origins that are timeless in style, local culture, and made by highest craftsmanship and the best materials.
Your choices matter. Join us
DO I NEED ACCOUNT TO PLACE AN ORDER?
Yes, You will need to create an account using a valid email address when placing an order online. It will allow you to log back in to view your order history.
HOW DO I PLACE AN ORDER?
When you find an item you wish to purchase, simply select your color, size (IMPORTANT!as all of us are different, please make sure you know your size before choosing the size, if you need assistance regarding size please contact firstname.lastname@example.org) and the quantity, then click ‘Add to cart.’ You can continue shopping and add more items to your bag, or you can proceed to checkout.
WHAT FORMS OF PAYMENT DO YOU ACCEPT?
We accept all major credit cards – Visa, MasterCard, Discover, JCB, Diners Club International, etc. Also, you can pay with your verified PayPal accounts. For iOS users – we accept Apple Pay. If you are using a prepaid gift card, you will need to register a billing address with the credit card company before placing an order.
DO YOU ACCEPT INTERNATIONAL CREDIT CARDS?
Yes, we accept the majority of international credit cards such as Mastercard, Visa, Discover, JCB, American Express, and Diners Club International.
IS BUYING ON www.macbella.com SAFE?
Yes! Orders placed on our site are encrypted using SSL technology, the industry-standard authentication, and encryption technology to ensure your transactions are protected. With SSL implemented on both the client and server, information transmitted over the internet will remain unaltered and secure. If you have any concerns about placing your order online, please contact us email@example.com
DO YOU ALLOW CASHIER’S CHECKS OR MONEY ORDERS?
Unfortunately, we do not accept these forms of payment! We only accept major credit cards like Visa, MasterCard, Discover, JCB, Diners Club International, American Express. Also, we are accepting verified account payments via PayPal and Apple Pay.
DO YOU CHARGE SALES TAX?
Yes, it is based on the destination. If, by law, there will be a requirement to pay taxes and duties – the cost will be applied. For more details, please contact our support team firstname.lastname@example.org for assistance.
HOW DO I CHECK MY ORDER STATUS?
Once you have submitted your order, a confirmation email will be sent to the email address associated with your account. Orders generally take 1-3 business days for processing and may be subject to payment verification. To check the current status of your order or to view your order history:
HOW DO I TRACK MY ORDER?
You will be sent an order confirmation email once your order has been received. A second shipping confirmation email will be sent once your order has been mailed, and it will include the tracking number for your package.
CAN I MODIFY OR CANCEL MY ORDER AFTER IT HAS BEEN PLACED?
We work hard to process your order as quickly as possible. We recommend thoroughly reviewing all information before submitting your order. If your order is in a pending status, we may be able to make modifications, shipping changes, or cancel your order. Please contact us immediately at email@example.com if you require an immediate change. Once an order has been processed, we are unable to change the contents of your order. Once an order has been shipped, we are unable to change the contents of your package or the method of shipping. Address corrections may still be possible, depending on the destination of the package. Additional fees may apply.
HOW DO I GET A PROMO CODE?
We offer many promotional codes on our Facebook, Instagram, and Twitter pages. We also offer a 10% promo code for customers who sign up for our email. Like, follow, and sign up now to be the first to know about our sales and promotions!
WHAT IF THE ITEM I WANT IS OUT OF STOCK?
See something you like that’s sold out? Usually, when the item is sold out, it means it’s GONE! For some things we make some exceptions; please contact us firstname.lastname@example.org for more information or assistance.
WHAT COUNTRIES DO YOU SHIP TO?
MACBELLA currently ships only to: the United States and Canada
WHEN WILL MY ORDER SHIP?
Estimated shipping times: based on destination 5-10 business days.
Important note: Please note the day your order is processed and shipped is not counted as a day in transit. Weekends and holidays are excluded from processing and shipping times, and every once in a while, we do experience heavy international shipping volumes, especially during the holiday season, so there can be some delays. Please keep in mind that our shipping times should be used as a guide only and are based on the time from dispatch.
WHAT’S THE ORDER PROCESSING TIMES?
Please note that Order processing time must be added on to shipping times, to get the total time taken for you to receive an order upon placing it. Order processing time is between 1-3 business days. It is used to check your order for quality assurance, packing, the printing of shipping labels, and forwarding it to our shipping company for dispatch.
DO YOU SHIP TO P.O. BOXES OR MILITARY APO/FPO ADDRESSES?
Unfortunately, at this time, we regret to inform you that our shipping partners are unable to deliver to PO Boxes and APO/FPO military addresses. Please provide a physical street address to ensure that your items are delivered promptly. If you provide a PO Box or APO/FPO military address, the shipment of your item will be canceled.
WHAT HAPPENS IF MY ORDER IS UNDELIVERABLE?
When a package is refused or undeliverable, the shipping company will charge MACBELLA for the return delivery cost. If you choose to refuse or do not coordinate pickup of the items you ordered, you will be responsible for return shipping costs. If you would like to have your package re-shipped, please contact us email@example.com to coordinate shipping. If you would like to cancel your refused/undeliverable order, you will be responsible for return
DO YOU ACCEPT RETURNS?
Yes, we do! All returned items must comply with our returns policy.
WHAT IS YOUR RETURN POLICY?
Please take care when trying on your purchases and return them in the same condition you received them. Any returns that do not meet our policy will not be accepted.
Need assistance, please contact our support team firstname.lastname@example.org
WHAT’S THE RETURN PROCESS?
To return your item(s), follow the steps below:
Within 24-48 business hours, you will receive updates regarding further Return Process steps. We will guide you every step of the way!
WHAT’S THE REFUND PROCESS?
Once your return has been received and accepted by our partner, your refund will be completed via the original payment method within five business days, excluding the delivery costs. We’ll keep you updated every step of the way. You can follow the return of your package with our carrier using the tracking number on your Returns Label.
It is our aim that every item arrives in great condition and we hope you’re always thrilled with your purchase. If you receive an item in a flawed or damaged condition, or if it doesn’t quite match the description on site, please advise Customer Service email@example.com as soon as possible. Where possible, we will arrange for a new replacement to be sent to you or a return for a full refund of the defective item.